3.8 Using iSoftPhone for integrating VoIP-telephony & Daylite: Inbound & outbound!

Please note: iSoftPhone is an optional product.

It can be purchased in our store at a discounted price for FoneConnector-users.

iSoftPhone is a popular software-phone for Mac OS X. It works with many VOIP-/SIP-based telephony systems and VoIP-providers. It supports FoneConnector starting from version 2.7. Integrating iSoftPhone with Daylite and FoneConnector allows you to monitor incoming calls and to place outgoing calls with Daylite. When installed on a MacBook you get a completely integrated, flexible and mobile CRM-telephony-solution.

For more information about iSoftPhone see the manufacturer's website:
iSoftPhone Product information »
iSoftPhone Product tour »
iSoftPhone Documentation »
SIP/VoIP-Configuration »
Download a 30-day trial version »

Please note: Support for iSoftPhone is given by the manufacturer directly.


Requirements:

• FoneConnector for Daylite must be installed
   
• Activate the AppleScript Phone Plugin in FoneConnector before proceeding
   
• iSoftPhone must be installed on the same Mac
   
• You will need a working VoIP-/SIP-account from a compatible SIP-Provider or a compatible telephony system
   
• iSoftPhone must be configured and working with your VoIP-/SIP-account first, receiving and placing calls. If you have problems with configuring the software or your infrastructure, please ask your system admnistrator for assistance or refer to iSoftPhone's support-section.

3.8.1. Launch iSoftPhone

Let iSoftPhone successfully connect to a VoIP-/SIP-account first. Make sure you have version 2.7 or newer installed.

 
 
 
3.8.2. Enable FoneConnector-support in iSoftPhone

Let iSoftPhone successfully connect to a VoIP-/SIP-account first.

Open iSoftPhone -> Preferences from the menu ...



... switch to the »Settings« tab and check »FoneConnector support«



That's it!-)

Now, if you get a call in iSoftPhone, FoneConnector gets notified and opens the Call Window for incoming calls:


 
 
 
3.8.3. Calling a phone number from Daylite through iSoftPhone

iSoftPhone comes with a Daylite dialer plugin. Please refer to iSoftPhone's documentation to enable it »



Another option is by using our free AppleScript Dialer Plugin for Daylite, that comes ready with a script for dialing via iSoftPhone. Please refer to the plugin's documentation for more details.